Legal Information & Disclosures

1.1 Real World Affiliation and Copyrights

American Virtual (AAVA) is a VIRTUAL AIRLINE. The organization is not a real-world airline, nor are there any real-world offices in our "Headquarter” or “Hub” locations. The organization does not hire individuals for any sort of real-world employment. AAVA exists in whole to be a community of virtual aviation enthusiasts who enjoy flight simulation using the varied versions of Microsoft Flight Simulator, Prepar3d and X-Plane. All published virtual flight information (including charts, airport diagrams, flight schedules, etc.) is for the use of AAVA pilots in their simulation experience and are not to be substituted for use in real world aviation.

AAVA's sole purpose is to provide entertainment and education to its voluntary members. Any operation or documentation that is like any actual airline is purely coincidental and is no way intended to violate any copyrights, trademarks, or other protection laws. All American Airlines logos and trademarks displayed on the AAVA site remain the property of American Airlines.

AAVA is in no way associated with American Airlines Group Inc., its subsidiaries, or affiliates. The AAVA website is not for any commercial purpose. AAVA is a non-profit entity and does not generates any revenue. The AAVA publicly accessible website does not have the ability to accept or allow consumers to purchase actual airline tickets. Purchasers of American Airlines tickets should carefully research price, itinerary, etc. and the AAVA publicly accessible website does not have flight schedules or booking pages available which could confuse a customer to believe they were booking a flight with AAVA instead of American Airlines.

1.2 AAVA Copyright Statement

No part of the AAVA website design or layout may be reproduced or transmitted in any form or by any other means electronic or mechanical (this includes photocopying, recording, reproducing, or electronically storing). Any such act represents a copyright violation and theft of intellectual property solely owned by American Virtual. Our website clearly disclaims any affiliation with or endorsement by American Airlines and is not a commercial website. Additionally, we do not use the American Airlines trademark(s) to suggest ownership or sponsorship.

2.0 Corporate Leadership Structure

The AAVA corporate leadership structure is designed to make clear the responsibilities of each staff member. A fully developed administrative website management system allows us to have a smaller executive team fully committed to developing an excellent pilot experience.

The AAVA Human Resources department is currently predicting continued organizational growth, so new/modified staff positions will likely be created as we are continually re-evaluating the level and quality of service provided to our pilots.
Our corporate leadership team does not subscribe to the idea that the responsibilities of management simply revolve around administrative upkeep; we believe that our responsibility is to serve the needs of our pilots. Each staff member strives to provide excellent service through intelligent leadership and focus on operating within a sound virtual business model.

The current corporate leadership structure is comprised of three divisions:

• Administration
• Operations
• Human Resources

There are currently fourfive management levels:

• President

• Chief Executive Officer
• ExecutiveChief ViceOperating PresidentOfficer
• Vice President
• Director.

2.1 Corporate Structure

Executive Management Team

• President /
• Chief Executive Officer(Officer (CEO)
• Executive Vice President, Chief TechnologyOperating Officer(CTO)Officer (COO)

Operations Management

• Executive Vice President, ChiefPresident of Operations(COO)Operations (VP)
• Director of Hub Operations (DHO)
• Director ofChief Training and& Development Officer (DTD)CTDO)
• Director of Corporate Events/Events Coordinator(Coordinator (DEC)

Administration & Human Resources Support

• Executive Vice President, Chief Human Resources Officer(CHRO)
• DirectorVice President of Public Relations (DPR)VP)
• Director of Personnel (DHR)

2.1.1 Executive Management Division:

President: The President & Chairman is responsible for the overall development and oversight of American Virtual. He/she leads the Executive Management Team, guiding the creation and implementation of policies, procedures, and strategic goals across the company. The President & Chairman ensures that corporate initiatives are successfully executed for long-term success.

They establish and adjust the organizational leadership structure as needed, delegating authority across the company and ensuring that all staff have the resources required to succeed. Regular communication with the Executive Management Team is essential to align strategic goals with daily operations.

The President & Chairman has ultimate authority over hiring, suspending, promoting, and terminating senior personnel, as well as resolving personnel issues. Their leadership fosters a culture of accountability, innovation, and performance.

Staff who report to the President (in some cases, may be the same person):

• Chief Executive Officer (CEO):
• The President/Chief ExecutiveOperating Officer is(COO)
• directlyChief Human Resources Officer (CHRO)
• Chief Training & Development Officer (CTDO)

Directly responsible for the continuing development and administrative oversight of the organization. He/she leads the Executive Management Team that is charged with developing policies and procedures, and is responsible for strategic planning of goals, objectives, and operations within the entire enterprise. Through their influence and leadership, the CEO also is responsible for overseeing the implementation and ensuring long---­­term success of the decisions and programs developed by corporate leadership. 

The CEO establishes and maintains the corporate leadership structure (modifying it as organizational needs evolve) and delegates authority to all staff members. He/she communicates with members of the Executive Management Team to ensure that AAVA staff members are carrying out their responsibilities as outlined within this manual. In doing so, the CEO is responsible for providing the tools and resources necessary for staff to succeed in their duties. 

The CEO maintains the overall responsibility and authority to hire, suspend, demote, and terminate personnel (staff and pilots) and is authorized to hear and determine a course of action on all personnel complaints.

Staff who report to the CEO (in some cases, may be the same person):

• Executive Vice President, Chief Technology Officer(CTO)
• Executive Vice President, Chief of Operations(COO)
• Executive Vice President, Chief Human Resources Officer(CHRO)

2.1.2 Operations Division:

Chief Technology Officer (CTO): The Executive Vice President,President of Operations / Chief TechnologyOperating Officer (COO) is appointed by the CEO and is responsible for managing of day-­­to-­­day operations (Events, Schedules, Route Development, Fleet, and Hub Operations) of the mostorganization. seniorHe/she is a member of the executive whomanagement worksteam and assists with informationthe technologydevelopment and computerachievement systemsof all organizational goals.

The COO's primary function is to support organization goals. This executive also looks for innovative or emerging technologiesensure that could potentially assist the organizationairline toruns reachsmoothly. its objectives. Responsible for several business functions. First and most importantly, the CTO fulfills the role of a business leader. The CTOHe makes executive decisions regarding matters such as the purchase of additional modules from supplierssuppliers, or the creation of new modules as needed to support the organization. The CTO isIs intimately aware of all functions of the airline crew center and has authority to make changes to the crew center as functionally needed. The CTO reports directly to the CEO and works very closely to ensure the technological needs of the pilots are being met across the organization.

2.1.2 Operations Division:

Executive Vice President, Chief Operating Officer (COO): The Executive Vice President, Chief Operating Officer (COO) is appointed by the CEO and is responsible for managing of day-to-day operations (Events, Schedules, Route Development, Fleet, and Hub Operations) of the
organization. He/she is a member of the executive management team and assists with the development and achievement of all organizational goals. The COO's primary function is to ensure that the airline runs smoothly.

Specific Responsibilities include:
• Overseeing and directing hub/focus city activities and ensuring compliance with company directives and policies.
• Recommending the modification of existing or implementation of revised policies, procedures and programs based on operations/organizational status.
• Working with the Scheduling dept. to advise the CEO of necessary route/assigned aircraft changes based on current real-world American Airlines operations.
• Working with the Director of Corporate Events to organize and release new events.
• DeterminesWorking with the agendaDirector forof Training Operations to provide up--­to--­date operations information.
• Ensure the AAVAtechnological Managementneeds Teamof andthe ispilots responsibleare forbeing schedulingmet meetingsacross monthly.the organization as a whole.

Staff who report to the COO:

• DirectorVice President of Hub Operations (DHO)
• Director ofChief Training and& Development Officer (DTD)CTDO)
• Director of Corporate Events (Events Coordinator) (DEC)

Director of Hub Operations (DHO): The Director of Hub Operations (DHO) is appointed by the COO and is responsible for the overall operation of the Hub Operations division. The DHO has the authority, with guidance from Human Resources, to hire assistants and Hub Managers as well as relieve them of their duties if necessary. The DHO may also perform double duties as a Hub Manager should the need arises. The DHO reports directly to the Executive Vice President, Chief Operations Officer.


Specific responsibilities include:

Organizing and leading staff meetings utilizing Discord to communicate with Hub Operations staff and pilots, as necessary. Aiding all Hub Operations personnel regarding any issue related to flight operations and airline procedures. And communicating with executive management regarding pilot conflicts/situations and working to find and implement an acceptable solution within the confines of policy and code of conduct.

Staff who report to the DHO:

• Hub Managers

Director of Training and Development (DTD): The Director of Training and Development plans, directs, and coordinate programs to enhance the knowledge and skills of the organizations crew. They also oversee a staff of training coordinators. The Director of Training and Development oversee training programs, staff, and budgets. They are responsible for organizing training programs, including creating or selecting course content and materials. Training often takes place in the form of a video, self-guided instructional manual, or online application delivered through a computer, tablet, or other hand-held electronic device. Training may also be collaborative, with crew informally connecting with experts, mentors, and colleagues, often through social media or other online mediums. The Director must ensure that training methods, content, software, systems, and equipment are appropriate and meaningful.

To enhance crew skills and overall quality of work, the Director of Training and Development often confers with managers of each department to identify its training needs. They may work with top executives to identify and match training priorities with overall business goals.

Staff who report to the DTD:

• Training Coordinators

Director of Corporate Events (Events Coordinator) (DEC): The Director of Corporate Events is appointed by the COO and is responsible for developing and planning AAVA events (including, but not limited to group flights, fly---ins, and special operations). The EC also is responsible for coordinating event management (ATC coverage, etc.) with VATSIM, VATUSA, or individual ARTCCs as necessary. Additionally, he/she will assist the VP-PR and COO in representing the organization to VATSIM personnel and leadership.

2.1.3 Human Resources Division:

Executive Vice President, Chief Human Resources Officer (CHRO): The Chief Human Resources Officer provides leadership and coordination of Human Resource functions and ensures the ongoing development and implementation of corporate Human Resources policies and procedures. His/her responsibilities include (but are not limited to):

• Monitoring all aspects of HR operations and delegating tasks as necessary to the Director of Personnel

In addition to daily responsibilities, the CHRO is also responsible for managing the AAVA Conflict Resolution process (outlined below) and ensures that issues or violations relating to organizational policies (to include the Code of Conduct) are addressed in a timely and professional manner. Additionally, the CHRO coordinates with Operations personnel to ensure proper documentation of action taken by VPs and Directors.

Staff who report to the EVP-HR:

• Director of Public Relations (DPR)
• Director of Personnel (DHR)

The DHR reports to the Chief Human Resources Officer and is responsible for day-to-day employee issues. Duties include the management of new pilot applications, fourteen (14), thirty (30) and sixty (45) day flight warnings, terminations, and retirements, assisting with LOAs and managing hub transfers. Additional duties may be required as determined by the CHRO.

Director of Public Relations (DPR)

The Vice President of Public Relations is appointed by the CHRO and is charged with maintaining all internal and external communications. To execute the enhancement of AAVA’s external image and perception, the DPR utilizes a diverse mixture of organizational announcements, public press releases, and external publicity for AAVA (and applicable activities/events). In addition, the DPR is responsible for researching, identifying, and implementing creative and innovative methods for promoting AAVA.

The DPR also develops, implements, and maintains the corporate brand identity of the organization (graphically and styling of content). To promote the overall brand, he/she is responsible for locating potential alliances/partnerships with other VA’s or virtual aviation entities (including VATSIM groups) and working to develop the details of those partnerships to submit to the CEO for consideration.

2.2 Staff Vacancies

If there is a vacancy in the Corporate Leadership team, an announcement will be made to the organization by the CHRO in two ways.

• A post in the news section on the dashboard will be made.
• A posting for the position will be placed in the Careers section of the website.

If deemed necessary, the vacancy may be announced on third-party industry websites. Applicants must apply for desired position though the Careers section of the website. Once application has been received, the CHRO will review and document that the pilot applied for a position. (Requirements for the resume will be frequently updated on the HR forums) Upon receipt of a qualified candidate, the CHRO will forward the resume on to the appropriate hiring manager. The hiring staff member will conduct a required interview with the candidate (preferably via Discord, alternatively through a written response to submitted questions). At the conclusion of the interview process, the hiring staff member will notify the CHRO, COO, and CEO of the selection. Once the hire is approved by Executive Management, the DPR will release an announcement via the news section of the website as well as an email to all members and the new hire will be granted all website and forum rights needed to execute his/her position.